Terms of service
OVERVIEW
By accessing or using fortunelleprint.com, you agree to be bound by these Terms of Service.
These terms apply to all users of the website, including visitors, customers, and anyone who accesses or uses our services.
If you do not agree with any part of these terms, please do not use our website.
PRODUCTS AND SERVICES
Fortunelle Print offers custom-printed apparel, phone cases, accessories, and other lifestyle products.
We make reasonable efforts to provide accurate product descriptions, photographs, specifications, colors, and sizing information. However, we cannot guarantee that all information will always be completely accurate, current, or error-free.
Because many of our products are printed or manufactured on demand, minor variations in color, placement, packaging, labeling, or finishing may occur. These minor variations are not normally considered defects.
Colors may also appear slightly different depending on lighting conditions and the customer’s screen settings.
PRICING AND AVAILABILITY
All prices and product availability are subject to change without prior notice.
Fortunelle Print reserves the right to:
• Modify or discontinue products at any time.
• Limit the quantity of products available for purchase.
• Correct pricing, product information, or technical errors.
• Refuse or cancel orders affected by pricing or technical errors.
ORDERS AND PAYMENT
By placing an order, you confirm that:
• You are legally capable of entering into a binding agreement.
• All information you provide is accurate and complete.
• You are authorized to use the selected payment method.
• You have reviewed all product options, sizes, colors, designs, and personalization details before ordering.
Fortunelle Print reserves the right to refuse or cancel an order for reasons including:
• Suspected fraud or unauthorized transactions.
• Incorrect pricing or product information.
• Invalid or incomplete shipping information.
• Product availability or production issues.
• Violations of these Terms of Service.
If we cancel an order after payment has been received, the applicable amount will be refunded to the original payment method.
CUSTOM AND PERSONALIZED ORDERS
Customers are responsible for ensuring that all personalization information, names, text, sizes, colors, and product options are correct before completing an order.
Once a personalized or made-to-order product enters production, changes or cancellations may no longer be possible.
Fortunelle Print is not responsible for errors resulting from incorrect information submitted by the customer.
SHIPPING AND DELIVERY
Delivery times are estimates only and may vary depending on:
• Customer location.
• Production time.
• Shipping carrier performance.
• Customs processing.
• Weather or other unforeseen circumstances.
Fortunelle Print is not responsible for delays caused by shipping carriers, customs authorities, incorrect delivery information, or other external circumstances beyond our reasonable control.
Please review our Shipping Policy for complete shipping and delivery information.
RETURNS AND REFUNDS
All returns, replacements, and refunds are governed by our Return and Refund Policy.
By placing an order, you acknowledge and agree to the conditions stated in that policy.
PRODUCT USE AND DISCLAIMER
All products sold by Fortunelle Print are intended for general personal and lifestyle use.
By purchasing and using our products, you agree that:
• Product fit, appearance, and comfort may vary based on personal preferences.
• You will follow any applicable use, care, and washing instructions.
• You are responsible for selecting the correct product model, size, color, and design.
Fortunelle Print is not responsible for:
• Improper use or misuse of products.
• Damage caused by improper washing, care, installation, or handling.
• Normal wear and tear over time.
• Incorrect sizes, models, or personalization details selected by the customer.
INTELLECTUAL PROPERTY
All content on fortunelleprint.com, including text, images, graphics, logos, branding, product designs, videos, and website elements, is owned by or licensed to Fortunelle Print.
This content may not be copied, reproduced, modified, distributed, or commercially used without prior written permission.
THIRD-PARTY SERVICES
Our website may use third-party providers for services such as payments, shipping, analytics, and website functionality.
Your use of certain third-party services may also be subject to the terms and privacy policies of those providers.
LIMITATION OF LIABILITY
To the fullest extent permitted by applicable law, Fortunelle Print shall not be liable for indirect, incidental, special, or consequential damages arising from:
• Your use of or inability to use our website.
• The purchase, use, or misuse of our products.
• Shipping delays or service interruptions.
• Third-party services or external websites.
• Events beyond our reasonable control.
Nothing in these Terms excludes any consumer rights or liabilities that cannot legally be excluded under applicable law.
GOVERNING LAW
These Terms of Service shall be governed by and interpreted in accordance with applicable laws in the United Kingdom, without limiting any mandatory consumer rights that may apply in the customer’s country of residence.
CHANGES TO THESE TERMS
Fortunelle Print reserves the right to update or modify these Terms of Service at any time.
Changes will take effect when the updated Terms of Service are published on this website.
Your continued use of the website after changes are posted constitutes acceptance of the updated terms.
CONTACT INFORMATION
If you have any questions regarding these Terms of Service, please contact us: